FAQ - Frequently Asked Questions

Is Pattéo™ suitable for cats?

Yes. Pattéo™ was designed to fit both cat and dog paws, from the smallest to the largest. The soft silicone brushes are gentle on paw pads, regardless of the animal.

Is it painful or uncomfortable for my pet?

No. The food-grade silicone brushes are designed to be soft against paw pads, and the silent motor (less than 50 dB) prevents any startling effect. Most animals get used to it from the very first uses.

How is Pattéo™ recharged?

Pattéo™ is recharged via a USB-C cable, included with the device. A full charge provides several days of autonomy with daily use.

Can I use it every day?

Yes, that's precisely what Pattéo™ was designed for. Its waterproof design (IPX7) allows for easy rinsing after each use, ensuring the device is always clean and ready to use.

What paw size is compatible?

Pattéo™ adapts to the paws of most dogs and cats, from small to large breeds. The cup has been sized to comfortably accommodate a wide variety of paw sizes.

How does Pattéo™ work?

Simply place your pet's paw in the cup and activate the rotation of the silicone brushes with a single press. In less than 30 seconds, the paw is clean — all that remains is to gently dry it with a towel.

Is the silicone of the brushes safe?

Yes, the brushes are made of food-grade, BPA-free silicone, which is durable and easy to clean.

What are the delivery times?

Orders are generally shipped within 24 to 48 hours, with an estimated delivery between 3 and 7 business days depending on your location.

Is payment secure?

Yes, all transactions are encrypted and secure. We never store your banking data.

Can I return Pattéo™ if I am not satisfied?

Yes, you have 30 days after receipt to return your product to us. Consult our return policy for detailed terms and conditions.